Process Excellence

Process mining, the key to next generation process improvement

Process mining is an area that not many people have heard of, but is about to hype massively in the next 12 months. Although the concept seems relatively new, some of my close colleagues have been working on this for the past 6 to 7 years. It was until quite recently that the tools supporting the analysis were quite difficult to implement and use. What has changed is that a new generation of tools, developed by software companies like QPR, Celonis, Software AG and others, is now available. Process mining tools currently on the market, are both easy to implement and easy to use, taking away the biggest barrier for companies to use process mining as the foundation of their process improvement efforts. The next couple of paragraphs provide a further explanation of the what, why and how in process mining.
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