
Process mining, the key to next generation process improvement
Written by Rufus Udo
Process mining, the key to next generation process improvement
Process mining is an area that not many people have heard of, but is about to hype massively in the next 12 months. Although the concept seems relatively new, some of my close colleagues have been working on this for the past 6 to 7 years. It was until quite recently that the tools supporting the analysis were quite difficult to implement and use. What has changed is that a new generation of tools, developed by software companies like QPR, Celonis, Software AG and others, is now available. Process mining tools currently on the market, are both easy to implement and easy to use, taking away the biggest barrier for companies to use process mining as the foundation of their process improvement efforts. The next couple of paragraphs provide a further explanation of the what, why and how in process mining.
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7 Digital Dominance Award 2016 winners in Belgium!
Written by DicitasLast week, professionals active in digital marketing representing companies from a range of industries gathered at Chalet Robinson to celebrate the Digital Dominance Award winners for 2016 for the Belgian Market. The Digital Dominance Benchmark is a research conducted by Dicitas Consulting, who initiated this new award to recognize the brands that are dominant in “digital” in their markets. The research was as well conducted for the Netherlands and Asia
For the Belgian market, 55 brands were considered in this benchmark and 21 were nominated as potential award winner in 7 different categories (Banking, Insurance, Telco, Utilities, Food Retail, Retail & Products).
The winners received their awards during the Digital Dominance Award Diner organized by Dicitas Consulting in collaboration with Conversion Talent and Yonego. The partnering companies polled the audience on how they evaluate the gap between their company’s digital ambitions and what they have accomplished in reality. Moreover, it was discussed what holds back companies to close the gap between what consumers expect and what these companies can delivery. During the award dinner, topics were tackled such as ‘how to identify the right digital talent and how to recruit them’ and ‘what to anticipate as digital trends in 2017’.

Digital Transformation Introduction Series with Infographic
Written by Martin HermsenZDNet recently published a multi-series on Digital Transformation.
Summary: Human behavior is changing. Technology is on track to dominate our lives, and we are becoming digital-first. There is no doubt that a digital transformation is already ongoing and omnipresent.

Digital Innovation Summit 2014 Highlights
Written by DicitasEnjoy the highlights for the 2014 edition of the Digital Innovation Summit. We enjoyed welcoming over 200 participants from digital innovators, organizations and thought leaders at our summit.
For more information:
About the 2014 Edition: Presentations, Highlights Photo’s and Video’s
About the 2015 Edition: Latest Updates
Early Registration for the 2015 Edition

Digital Innovators speaking at the 2014 Digital Innovation Summit on 9th October in Utrecht
Written by Martin Hermsen
In this years edition of the Digital Innovation Summit leading Digital Innovators will present their vision, assets and client cases together with clients. Join us on 9th October in Utrecht for this unique event.

Digital Innovation Summit 2014 voorbereidingen zijn gestart!
Written by DicitasAlle voorbereidingen zijn in volle gang voor de Digital Innovation Summit 2014. Wil je alvast registreren? http://digitalinnovationsummit.com
big data, Customer Journey Mining, dicitas consulting, digital innovation summit, Process Excellence, Process Mining