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The intelligent interface for everything

Written by Dicitas

 

Voice-controlled assistance is seeing another evolution as it looks to prove its worth as the next shift in human-computer interaction.  Siri creator Dag Kittlaus showed off the first public demo of Viv, an AI virtual system that aims to be “the intelligent interface for everything.”  In a live presentation that mentioned the word “paradigm” at least a dozen times, Kittlaus talked a bit about the next wave of computer interaction methods and how Viv would come to “breathe life into the inanimate objects of our life through conversation.”

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11 sep

What is the most digital dominant brand in the Benelux?

Written by Dicitas

DDI LogoAt this years edition of the Digital Innovation Summit we will reward those brands that stand out in digital dominance in the eyes of the consumer through digital channels. We benchmarked the key brands in the Netherlands and Belgium and we will reward the winners on the 15th of September 2016.

 

Have you been wondering…

– How your brands are acting in the digital sphere?
– How your brand and company stacks up against your competitors?
– How your brands are performing in different markets?

To measure is to know…find out what your Digital Dominance score is now!

Register HERE for your ticket for the Digital Innovation Summit!

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8 jul

Time for HR to focus on employees

Written by Dicitas

I recently read an article that in France it is now illegal for an employer to email an employee after working hours. The idea seems cripplingly parochial to me. Apart from the fact that if I cannot email a colleague I will just WhatsApp or dropbox them, it appears to align to the 9 to 5 mentality where employees are treated as all having the same disposition and needs.

Blog by Marieke Heikens, Dicitas Consulting.

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3 jun

Digital Innovation Summit III: 15 September 2016

Written by Dicitas

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For the third consecutive year, Dicitas Consulting will organize the Digital Innovation Summit on Thursday, the 15th of September 2016. The Digital Innovation Summit is an annual event presenting the latest thought leadership in digital trends, innovation and transformation.

25 mei

Retailers. Dare to transform!

Written by Martin Hermsen

virtual supermarket

Retail companies have been dealing with increasingly diverse and faster paced consumer expectations for some time now. To satisfy these expectations, they have felt forced to move faster and faster within a wide variety of channels. Mostly though, they implemented cosmetic changes such as loyalty programs, store remodels, adapting product portfolios, etc. Again and again it was a difficult trade-off between consumer experience, logistical efficiency and business profitability.

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23 nov

The link between Digital, HR, and Customer Services

Written by Martin Hermsen

LCD circuit human on blue screen background

 

I recently switched internet provider, the experience has been painful from start to end. On the day they would come and install everything I was informed through email that they would come around between 12:00 and 18:00. Not a problem, I arranged to work from home. I tried however to get in touch with the provider on that day to see if I could get a slightly more precise time indication, or the drivers number so that I could plan to pick up my kids from after school care somewhere between 4 and 6.

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16 nov

What if competition knows your 2016 plans? IT alone won’t save you

Written by Martin Hermsen

Security. What happens if your competitors have your list of customers, prices, discounts, promotion plans, innovation reports? In a recent HBR webinar featuring the Pentagon, security was the key topic. Of course they are the obvious target in Cyberwar, but what about your and my business.

“Last year, Holland lost more money to cybercrime (4.0% of its GDP) than it gained from IT (3.2%).”

Too many companies still rely on firewalls and refreshing passwords as key security actions. Yet, I have noticed first hand what people do immediately when they find a USB drive somewhere: “Oh, let’s look what’s on the stick”. In seconds a computer is infected with remote access malware or could even be fried. And it’s not about that infected computer alone.
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27 okt

The battle of the digital ecosystems

Written by Martin Hermsen

linkedin_quote

The battle of the digital eco-systems
A couple of minutes ago I got triggered to write this quick blog. In my LinkedIn timeline passed a sponsored message from Bol.com, a Dutch e-tailer that is part of the Ahold Group. The message shows this company truly understands what digital transformation is about and in which interesting era we live.

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15 okt
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